Our Story

StaffRIGHT Solutions is an HR consultancy, recruiting, and training firm primarily established to bring you over 20 years of Global Contact Center experience. We aim to:

  1. Assist service-oriented companies to remain focused on their core businesses by offering a cost-effective and value-added outsourcing alternative for their human resources processes, recruiting, and training requirements; and
  2. Provide innovative, client-oriented and results-based HR solution

How Can We Help You?

For Training, our Team of professional trainers can provide your company with following programs:

  • Near Hire Training
  • Core Skills Training (CST) Focusing on Communication Skills, Customer Handling Skills and Culture and Geography for American, Australian and UK clients
  • Communication Enhancement Training (CET) aimed at near-hire and focusing on Communication Skills
  • Soft Skills Training, for agents, Team Leaders and Support Staff
  • Trainer Training
  • Leadership Development Program

For Business Process Outsourcing, you can expand your output by utilizing our team for the following services:

  • Recruitment Process (Telephone Interviews)
  • Behavioral
  • Background Investigations

For Consulting, we provide services to our clients on the following areas:

  • Performance Management System Development
  • Competency Assessment and Competency Development
  • Position-specific Profiling
  • Training Evaluation / Return on Training Investment
  • HR Policy and Process Development

For E-Learning / Computer-Based Training (CBT) , Module Design and Development we provide:

  • Analysis and Design
  • Development of customized eLearning modules
  • Implementation (Publication through CD/DVD or an executable file or through integration into client-company's intranet or the internet)
  • Integrate eLearning modules with client-company's Learning Management System (LMS) using the following standard formats:
  • SCORM - Sharable Content Object Reference Model
  • AICC - Aviation Industry CBT Committee

What Can You Expect From StaffRIGHT Solutions?

You can expect dynamic, straight-talking, experienced Human Resource professionals who are dedicated to providing your company with effective manpower expansion development solutions. You can expect us to be the cost-effective and value-added resource for your company’s recruiting, training, and consultancy requirements. At StaffRIGHT Solutions we are growing our list of satisfied clients across a variety of industry sectors. We would welcome the opportunity to develop your trust and help you succeed in your business. We will be pleased to meet with you to discuss how we may be able to assist your company with its Human Resources requirements.

Vision Mission and Values

Our Vision

Defined Horizons. Global Human Resources Solutions.

Our Mission

We provide service oriented recruiting, solutions focused consulting, quality training and efficient business process outsourcing, ensuring a true partnership with our clients.

Our Values

RESPECT
We show respect to our colleagues and client by accepting individual differences in opinion, preferences and space. We also show respect by giving constructive feedback to our colleagues.
 FLEXIBILITY
We are fleixible in adjusting to different situations depending on the need of the company and our client, while taking into consideration the bigger picture and our capabilities.
OWNERSHIP AND PRIDE
Ownership and pride means we value StaffRIGHT Solutions as our own company. We value our internal and external clients by being service and results oriented. We encourage excellence at work by taking initiative and finding solutions for challenges. We fulfill these while upholding the good name of our company.
 INTEGRITY AND TRUST
Integrity and trust is being able to adhere to the rules and regulations of the company and our clients, even when no one is watching. We do not abuse the trust of colleagues, client or the company. Integrity and trust is fulfilling our responsibilities the right way and accepting what is due for our work.
 LEADERSHIP AND EMPOWERMENT
Every employee is a leader in the making. As leaders, we are able to perform tasks with appropriate guidance and supervision. We initiate continuous learning and improvement activities for ourselves and our colleagues. We are optimistic and able to give and accept constructive feedback.
FUN
It is important that we enjoy the work we do. In this way, we create a balance between our work life and our personal life. At work, we encourage fun and camaraderie by being a team player and actively contribute to team activities.