An accredited DDI’s Interaction Management® facilitator, Jun holds an MBA degree from the Ateneo Graduate School of Business and is a candidate for an MS degree in Educational Measurement and Evaluation at the De La Salle University. He earned his Bachelor of Science Degree in Psychology at the University of Santo Tomas. He also completed the Senior Bank Managers Course at the Asian Institute of Management (AIM).
Before co-founding StaffRIGHT Solutions, Jun Diaz held the position of Manila Site Training Manager of eTelecare Global Solutions, Inc. Aside from handling more than 50 trainers, he conceptualized its pre-employment training program for newly hired call center agents.
He has extensive experience in training development, evaluation, and measurement with one of the largest universal banks in the country for 10 years. He supervised the design and development of in-house technical and management development courses, training evaluation plan, together with an automated training tracking system. In addition to this, he became a Senior Researcher for the Center for Educational Measurement, and a consultant for a technical assistance program for a Vietnamese commercial bank.

Co-founder of StaffRight Solutions, Dean Bindless has over 12 years experience within the Global Call Center industry and has held Senior Positions with Multi National Call Center Organizations, including Director for Human Resources with TeleTech International Philippines and Director for Recruitment and Training for eTelecare Global Solutions, and has consulted to Call Centers planning on entering the Philippines Market. He has been involved in Call Center launches in Australia, Singapore and the Philippines in the fields of Human Resources, Recruitment, Operations and Training and Development for clients in the areas of Telecommunications, Technical Support, Airlines, Retail and Financial Services. He has also developed and implemented Leadership Development programs for Managers as well as performance management systems in Australia, Hong Kong, and the Philippines. Dean holds a Masters in Educational Leadership and Management from R.M.I.T University, Australia focusing on human resource development and performance management systems. He also holds a Bachelors Degree in Education from Victoria University, Australia and is also a certified Myers Briggs Type Indicator (MBTI) facilitator.